Terms of service

EVERYDAY ESSENTIALS – Terms of Service
(Compliant with South African Law, including the Consumer Protection Act (CPA) and Electronic Communications and Transactions Act (ECTA))

1. Introduction

These Terms of Service (“Terms”) govern your use of the EVERYDAY ESSENTIALS website and your purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

EVERYDAY ESSENTIALS operates in accordance with the laws of the Republic of South Africa.

2. Company Information

Business Name: EVERYDAY ESSENTIALS
Email: support@evrydayessentials.co.za
Physical Address: [Insert business address]
Contact Number: [Insert phone number]

(As required under the Electronic Communications and Transactions Act)

3. Products and Availability

All products are subject to availability. We reserve the right to discontinue products or update product descriptions and pricing at any time without prior notice.

We make every effort to display products accurately. However, colours and images may vary depending on your device.

4. Pricing and Payment

All prices are listed in South African Rand (ZAR).
Prices include VAT where applicable.
Payment must be made in full before goods are dispatched.
We reserve the right to correct pricing errors. If an error occurs, you will be notified and given the option to proceed or cancel your order.

Accepted payment methods will be displayed at checkout.

5. Orders and Contract Formation

An order placed through our website constitutes an offer to purchase.
A binding agreement is formed only once we confirm acceptance of your order and dispatch the goods.

We reserve the right to refuse or cancel orders in cases of:

Pricing errors
Suspected fraud
Stock unavailability

If payment has already been made, a full refund will be issued.

6. Delivery

Delivery times are estimates and may vary depending on location and courier services. EVERYDAY ESSENTIALS is not liable for delays beyond our reasonable control.

Risk in the goods passes to you upon delivery.

7. Returns and Refunds

Our Returns & Refund Policy forms part of these Terms and complies with the Consumer Protection Act (CPA).

Customers are entitled to:

A 6-month implied warranty on defective goods
Repairs, replacement, or refund for defective, unsafe, or misrepresented products
Cooling-off rights where applicable under direct marketing provisions

Full details are available in our Return & Refund Policy.

8. Consumer Protection Act Rights

Nothing in these Terms limits or excludes your rights under the Consumer Protection Act (CPA). If any provision conflicts with the CPA, the CPA will apply.

9. Intellectual Property

All content on this website, including logos, images, text, graphics, and branding, is the property of EVERYDAY ESSENTIALS and may not be reproduced or used without written permission.

10. Limitation of Liability

To the extent permitted by law, EVERYDAY ESSENTIALS shall not be liable for:

Indirect or consequential loss
Loss of profits or business
Damages resulting from misuse of products

Nothing in this clause excludes liability where it is unlawful to do so under South African law.

11. Privacy

We collect and process personal information in accordance with the Protection of Personal Information Act (POPIA). Please refer to our Privacy Policy for details.

12. Governing Law

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of South African courts.

13. Amendments

We reserve the right to update these Terms at any time. The latest version will always be published on our website.

For any questions regarding these Terms, please contact:
support@evrydayessentials.co.za