Shipping policy

SHIPPING POLICY
EVERYDAY ESSENTIALS

Effective Date: 29/04/2026

This Shipping Policy outlines the delivery options, rates, and timelines for orders placed on the Everyday Essentials online store.

1. Delivery Areas

We deliver nationwide across South Africa using our courier partner.

Major Centres (Main Areas)
Regional / Outlying Areas (may require additional delivery time)

Local delivery services are available within selected areas including Johannesburg, Pretoria, Vaal, Potchefstroom, Klerksdorp, Westonaria, and Brits.

Please note: Some remote or special locations (e.g. farms, mines, power stations, high-risk areas) may incur additional surcharges.

2. Free Click & Collect

Prefer to collect your order yourself? Our Free Click & Collect service is available from our Pretoria warehouse.

Place your order online and select Click & Collect at checkout.

FREE collection — no delivery fee
Orders ready within 1 hour
Collect from our Pretoria warehouse
You’ll receive a notification when your order is ready for collection
Please wait for your collection confirmation before arriving

Collection by appointment: Warehouse collection is available by appointment during our collection hours.

Please Note: Orders must be placed and paid for online before collection. Collection details and the warehouse address will be provided with your order confirmation.

3. Shipping Options & Delivery Times

Economy Road Shipping (ECO)

Delivery Time: 2–3 business days
Regional Areas: Add +1–2 business days

4. Order Processing & Cut-Off Times

Orders are processed Monday to Friday (excluding public holidays).

Orders:
Must be placed before 14:00 and ready for collection by 14:30 for same-day dispatch.

Orders placed after cut-off times will be processed on the next business day.

5. Shipping Rates

Indicative Rates:

Economy Road: R99

6. Delivery Conditions

Deliveries occur on business days only (Monday–Friday).
Weekends and public holidays are excluded from transit times.
Customers must provide accurate delivery details
Failed deliveries may result in additional charges

7. Delays & Exceptions

Delivery delays may occur due to factors beyond our control, including weather, courier issues, or high demand. Regional deliveries may take longer.

8. Order Tracking

Tracking details will be provided once your order has been dispatched.

9. Contact

For shipping-related queries, please contact:
support@evrydayessentials.co.za

Note: Shipping rates and delivery times are subject to change without prior notice.